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Sentinel Assurance

Sentinel Migration

Fourteen years of on-premise insurance systems moved to Azure, without a single unplanned outage.

Client
Sentinel Assurance
Industry
Insurance
Discipline
Cloud
Duration
8 months, 2024
Sentinel Migration platform interface

The problem

SentinelrancorepolicyadministrationonhardwareinaJohannesburgbasement,pastendofsupport,withadisasterrecoveryplannobodyhadtestedsince2019.Twoofthefourpeoplewhounderstoodthedeploymentprocesshadleft.

The regulator had begun asking pointed questions about operational resilience, and the answer was not one the board wanted to give twice.

What we did

We started with a dependency map produced from network traffic rather than documentation, which surfaced nine integrations nobody had recorded. That map determined the migration sequence.

An Azure landing zone with identity, networking, and policy guardrails went in before any workload moved. Then we migrated in waves, lowest risk first, each with a rehearsed rollback and a measured performance comparison.

The final cutover of policy administration happened on a Sunday morning after three full rehearsals against production-scale data. Recovery is now drilled quarterly, with evidence the regulator accepts.

Technology

  • Microsoft Azure
  • Terraform
  • Kubernetes
  • Docker
  • PostgreSQL
  • Grafana
  • GitHub Actions
  • OpenTelemetry

Gallery

Inside the build.

Legacy dependency mapping
Legacy dependency mapping
Landing zone design
Landing zone design
Cutover rehearsal
Cutover rehearsal

Results

What changed, measured after launch.

Unplanned outages during migration
0Unplanned outages during migration
Reduction in infrastructure run cost
0%Reduction in infrastructure run cost
Tested recovery time objective
0h → 22mTested recovery time objective
Undocumented integrations found and mapped
0Undocumented integrations found and mapped
“Eight months, a core system replatformed, and our customers never noticed a thing. That was exactly the outcome we wanted.”
Marius van der MerweChief Information Officer, Sentinel Assurance

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